SOLUTIONS / UNIFIED COMMUNICATION
Unified Communication
Bring people and conversations together.
THE APPROACH
Built around
your requirements.
Connect calling, meetings and collaboration across locations with communication systems suited to your teams and working environment.
Begin with the current environment, identify priorities and agree on a practical scope before selecting and implementing a solution.
Discuss this solutionIN DETAIL
What the scope can include
Bring people and conversations together. The agreed scope should identify the equipment, interfaces, installation responsibilities and records needed at handover.
SOLUTION AREAS
What your project can include
Video conferencing
Meeting room systems
Business collaboration
BUSINESS OUTCOMES
A clearer path
to better operations.
✓Simplify communication across sites
✓Support distributed teams
✓Improve meeting experiences
PLAN YOUR ENQUIRY
A clear brief. A practical scope.
Who this is for
Businesses and IT teams upgrading communications across users or sites.
What to send us
User counts, site connectivity, current calling systems, integration needs and workflows.
Agree the deliverables
An endpoint and license schedule, configuration records and user and administrator guidance.
Supply, installation, testing, integration, training and support are separate scope items. Their inclusion, documentation, warranty and responsibilities must be stated in the project quotation.
Discuss Unified Communication ↗COMMON QUESTIONS
Before we start
What information helps prepare a Unified Communication enquiry?
User counts, site connectivity, current calling systems, integration needs and workflows.
What documentation can be agreed at handover?
An endpoint and license schedule, configuration records and user and administrator guidance.
Does the quotation include installation and testing?
Only where listed in the agreed scope. Ask for separate supply, installation, testing and integration items, together with exclusions and acceptance responsibilities.
Can an existing system be upgraded?
Share existing models, available drawings and the problem to resolve. Compatibility, site access and interruption to operations need review before an upgrade scope is confirmed.
How are brands, models and support selected?
Selection should follow project requirements and compatibility review. Request exact models, product documents, warranty conditions and a defined support scope before ordering.
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